- Support for all business functions for vehicle sales and service marketing
- Easy to use, with a wide array of functionalities
- Solutions harmonized with principals of some of the major vehicle brands.
cDMS – Vehicle service and sales
Repair, services & spare parts
- Service and repair shop management and spare parts sales
- Add-on modules: attendance management, service scheduling
Vehicle sales
- Wholesale and retail sale of new vehicles
- Sale of used vehicles
- Integration with principals
General advantages of the solution
Comprehensive business solution for managing a service and repair business and selling vehicles and spare parts:
- Wide array of functionalities to support your business processes – within the framework of best business practice
- Full overview of your company's business, the efficiency of the repair and servicing department (Attendance management module for analyzing time spent on individual service tasks and comparing it with the prescribed standard) and customer satisfaction (Service scheduling software module enables transparent and easy planning of the repair and service workshop and the required resources)
Choice of software modules
- SMP– service with retail: software solution for managing service and repair operations and spare parts retail
- PNV – sale of new vehicles: software solution for managing wholesale and retail sale of new vehicles
- PRV – sale of used vehicles: software solution for companies selling used vehicles
cDMS enables integration with manufacturers (principals) and thus ensures that business processes are optimized and streamlined This way, you can focus your efforts on monitoring market developments and serving your customers – to their and your satisfaction.
Numerous functionalities
You can upgrade the wide array of functionalities of basic cDMS software solutions with a number of additional functionalities that ensure business optimization and greater customer satisfaction:
- Attendance management: keeping record on time spent per work order and comparing the actual time with standard time, monitoring employee presence and absence and particularly monitoring their efficiency in the service and repair workshop
- Service scheduling: easy and clear overview of the occupancy of your workshop’s workload, which serves as the basis for planning customer visits and allocating own resources
- Integration interfaces: full compatibility with all cRCL solutions (e.g. transfer to Navision/BC finance) and integration with business systems used by principals (manufacturers)
- e-Triage: electronic diagnostics and acceptance of vehicle for repair or servicing